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Responsible gambling
At Rollchain Casino, we understand the importance of responsible gaming practices to ensure a safe and enjoyable experience for all our players. Our goal is to provide you with the tools and resources necessary to manage your gaming activities and maintain control over your spending.
Setting Deposit Limits
You can set deposit limits to prevent overspending by:
- Setting a daily, weekly, or monthly limit
- Choosing from various limit options (e.g., AUD 50 per day, AUD 1,000 per month)
To set a deposit limit, please follow these steps:
- Log in to your account
- Go to the "Deposit" section
- Click on "Set Deposit Limit"
- Choose your preferred limit option
Time-Outs and Self-Exclusion
If you feel that gaming is becoming problematic for you or someone you know, please consider using our time-out features:
- 24-hour time-out: temporarily blocks access to the site for 24 hours
- 7-day time-out: blocks access to the site for 7 days
- 30-day time-out: blocks access to the site for 30 days
Alternatively, you can choose to self-exclude from gaming for a specific period:
- Temporary (30 days)
- Permanent
To initiate a time-out or self-exclusion, please follow these steps:
- Log in to your account
- Go to the "Account" section
- Click on "Time-Out" or "Self-Exclusion"
- Choose your preferred option and confirm
Loss Limits and Session Reminders
To help you maintain control over your spending, we offer the following features:
- Loss limits: automatically limit your losses to a specified amount per session
- Session reminders: receive regular notifications to remind you of your gaming activities
To activate these features, please follow these steps:
- Log in to your account
- Go to the "Account" section
- Click on "Loss Limits" or "Session Reminders"
- Choose your preferred option and confirm
Seeking Help
If you're concerned about your gaming habits or someone else's, we encourage you to seek help from the following organizations:
- Gambling Help Online (24/7 chat and phone support)
- Financial Counselling Australia